Putting the customer need at the root of everything you do is imperative to ensuring a positive interaction and brand loyalty. But as much as these external fans (customers) matter, of equal importance is an organization’s internal fans. When your employees are on board with your company’s greater vision, that excitement spills over and inspires your other partners, vendors, investors, and customers.
In his recent Inc. column, Tallwave CEO Jeff Pruitt shares how to create raving fans within your four walls. He discusses the importance of establishing core values in business to help focus purpose and strategy, why it’s a smart move to recognize small and large wins throughout the year, and why honest feedback - delivered with tact and grace - strengthens trust among stakeholders. Jeff also shares insights that informed Tallwave’s own agile culture, and why he emphasizes a fun workplace as another means to build and unify the team. Read the article here.
Written by Tallwave