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Using Service Blueprints to Streamline Business - What is it?

By: Jessica Lizza

Getting an organization streamlined is the ultimate goal. Let’s face it, everyone wants to optimize productivity while simultaneously cutting back on costs. That means properly utilizing your current team as well as current systems. So how do you do that?

At Tallwave, we offer our clients something called a Service Blueprint. This is a deep dive into your business with a main mission to flush out all of your pain points and find the common themes between them. Sounds like a feat right? It is, but we can prove that it’s an invaluable asset to your team.

By doing a Service Blueprint, you’ll be able to conduct problem analysis from multiple points of view, allow everyone to visualize the process, and identify critical moments that can be mapped to specific steps.

Still need more convincing? Our subject matter expert, Terri O’Shaughnessy Manager of Client and Consultative Services, shared a few minutes of her time to talk about what exactly a service blueprint is. You can view her video right below, or here on YouTube.

Written by Jessica Lizza

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